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How do I get a mailbox?
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Contact the post office in Lago Vista located off
FM1431, just past Lohman Ford at 8027 Bronco Lane (267-2114).
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How do I get a gate opener?
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Contact the POA President Rod Schaffner at 267-8950 or rschaffner@austin.rr.com
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What are the gate codes?
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Since this information is restricted, we do not publish it on the website.
Please contact one of the POA officers.
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How do I ask a question or make a comment to the
POA officers?
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Please feel free to contact any of the officers who you
feel that is able to answer your questions.
Please see the list of officers with their contact information on the web
site.
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If I have changes to any of my personal contact information (email, cell phone,
work or home phone), who should I contact?
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Notify the POA Secretary to make the appropriate
changes.
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Can I park a trailer, boat, camper or RV on my
property?
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Boats, trailers, campers, RVs, etc, are permitted only
in enclosed areas so as not to be visible from neighboring property or public or
private thoroughfares. Please see
the POA covenants and restrictions located on the website.
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Who do I contact to submit plans for new home
construction?
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To submit construction home
plans, three copies of the
plans and a CD containing the plans in .PDF format, must be submitted to the POA President with all the required forms and
fees attached. The President will
date stamp them and deliver them to the ACC for review. The ACC has 30 days from that date to respond to the review.
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How do I get a list of property owners?
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Contact the POA Secretary or President.
They each have copies of the list. No
e-mails are published --- only address and phone number.
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I've submitted my plans for review, but haven't heard anything in a month.
Who do I contact?
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Contact one of the ACC members.
All reviews should be completed in less
than thirty (30) days.
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If I have a complaint regarding a neighbor or board member, what should I do?
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A complaint form has been decided on as the vehicle by which a
complaint
may be registered. This form will
be available soon on the website. It should be completed and submitted to the POA Secretary or mailed to
the NLH Secretary’s attention at P.O. Box 1895, Cedar Park, TX 78630.
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I own a waterfront lot--can I place a dock and boat on it?
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Only
if you have a permanent residence on the property or by variance from the City
of Jonestown. Prior to construction
of a dock, you will need a building permit from the City of Jonestown.
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If I want to remove a tree on my lot do I need NLH ACC
(Architectural Control Committee) approval or a city permit first?
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The NLH ACC must approve lot clearing.
You will also need a permit from the City of Jonestown for any site
development work or tree removal. Tree
cutting in NLH is prohibited by federal law between March1 and August 1.
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Who does the landscape maintenance in the subdivision? Will
they take care of my lawn?
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North
by Northwest Lawns has provided our POA landscape services for the past several
years. NxNW Lawns can also be contracted to maintain residential landscapes.
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If I want to add a fence, pool, fountain, etc to my yard who do
I contact at the POA for approval and do I need any permits from the City of
Jonestown?
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Please utilize ACC
short form for this purpose and submit to the NLH ACC
Chairman. This form is for existing homeowners only.
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Who do I contact for landscaping approval? Do I need
approval if I'm adding to my already landscaped yard?
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Contact
the POA ACC Chairman.
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Do we recycle thru the garbage pickup service?
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Yes!
The company is IESI (512-282-3508).
Recycled items are aluminum, plastics and newspapers
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Do we have cable TV service?
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Yes! Cable is available via Time Warner; DISH and Direct TV are also options. Please refer to the
NLH CCRs for restrictions on satellite dish placement and diameter.
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Who do I contact to obtain utilities?
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Pedernales Electric (888 554 4732)
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Jonestown Water (512 267 7144)
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AT&T Telephone (800 288 2020)
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Time Warner Cable (512 485 5555)
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DISH Network (888-777-2454)
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What is the speed limit inside the subdivision?
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25 mph
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Does the Jonestown Police Department have jurisdiction in
our subdivision?
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Yes!
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Does my dog have to be on a leash when not on my property?
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Yes! Your pets should also be confined to
your property by either use of an ACC approved fence or underground electric
fence.
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Does the Austin American paper get delivered to our homes?
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Yes! www.statesman.com
(512-445-3500)
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What does it mean to me that our property is in an
endangered species habitat area?
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The Golden Cheek Warbler is an endangered species
of bird that is protected by Federal law and is indigenous to the NLH area.
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If I have a boat, where is the nearest marina?
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There are 3 marinas in the area:
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1. One is behind Gate Two and is just below Carl
Pool's home. It is accessible by stairs, sidewalk and in the Spring of
2008 a tram.
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2. A second is located just behind the Villa
condos between Gate One and Gate Two.
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3. The third is the East Street Marina at the end
of Easy Street in Jonestown.
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Are there parks in the surrounding area?
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Yes! There are several parks in the
area. The most fully equipped for picnics, swimming, fishing and
activities is Jones Brothers Park. It is located in the heart of Jonestown
at the end of Park Street. There are also several other parks -- Pecan
Park, Laura Reed Park, Dave Reed Park, Veterans Park and Shady Park.
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Who do I contact about stray animals?
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Travis County Animal Control.
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Can I fish without a license?
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Yes! If you are under 17 years of age.
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Where do I go to get my cars registered, tagged and my
driver's license?
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Department of Pubic Safety on 183 going South,
just past Anderson Mill Road -- turn right on Hymeadow.
Texas
Department of Public Safety
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Where can I find information regarding the toll roads?
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Texas Toll Tag site
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